Find My Fitbit - How to find a lost Fitbit?

Instructions - Android
Have a question?  Need help?  Visit our FAQ.
NOTE: To start searching for your device on the main screen hit the back button on your Android phone or tablet at any time.

If you are having an issue with the app, please contact support before leaving a negative review. Reviews are anonymous and there is no way for us to respond or help you through a review!
Step 1  |  See my Fitbit
  • In the Find My Fitbit app on the "Seen Devices" screen you should see your lost Fitbit listed.
  • If your Fitbit doesn't appear, walk very very slowly with the Find My Fitbit app until your lost Fitbit appears on the screen.  When your Fitbit appears - click on it
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Step 2  |  Find my Fitbit
  • Hold your Android phone or tablet in front of you and walk very very slowly around the area where you lost your Fitbit.  
  • As you walk around the Find My Fitbit app will display how close you are to the lost Fitbit using Cold, Warmer, and Hot indicators.     
    • Cold – You are not close to your lost Fitbit.  Move in a different direction.      
    • Warmer – You are getting closer to your lost Fitbit.        
    • Hot – You are right next to your lost Fitbit.
  • When the Find My Fitbit app displays "Hot" you are within 3-5 feet of your lost Fitbit. Find your Fitbit, put it back on your wrist, and never take it off again!

Step 3 | Celebrate!
  • Click the "I Found My Fitbit" button to tell the world you found your lost Fitbit and how great the Find My Fitbit app is!!
  • Give the app a positive review. Thanks.
Try these steps if the above 3 steps don't work.
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Step 1  |  See my Fitbit 
  • For best results restart your phone or tablet to ensure Bluetooth will function properly.
  • Go to Settings
  • Make sure Bluetooth is enabled
  • Click on Bluetooth
  • Under PAIRED DEVICES see if your Fitbit is listed
  • If your Fitbit is listed click the Info icon next to your Fitbit's name
  • On the following screen click "Upair" or "Forget"
  • Also make sure the Fitbit App is not running.  If you're not sure how to quit an app here's how to "force it to quit" - http://www.tomsguide.com/us/close-android-apps,news-21281.html
  • In our App on the "Seen Devices" screen you should see your Fitbit listed.  If not, walk very slowly around until your Fitbit appears in the list.  
  • When you see your Fitbit click on it
  • You will be ask to upgrade with an in-app purchase to use our "Smart Finder" technology to Find your Fitbit.

 Step 2  |  Find my Fitbit
  • Hold your Android Phone or Tablet in front of you and walk very slowly around the area where you lost your Fitbit.  
  • As you walk around the app will display how close you are to the missing Fitbit using Cold, Warmer, and Hot      
    • Cold – You are not close to the Fitbit.  Move in a different direction.   
    • Warmer – You are getting closer to the Fitbit.
    • Hot – You are right next to the Fitbit
  • When the app displays "Hot" you are within 3-5 feet of your Fitbit. 
Step 3 | Celebrate!

TIPS

Unfortunately Android Phones and Tablets are known for Bluetooth & WiFi interference (they share the same antenna).  This can cause the app not work properly.
  • Try turning off Wi-Fi while keeping Bluetooth on. 
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  • Try force closeing our app -  http://www.tomsguide.com/us/close-android-apps,news-21281.html
  • Restart your phone.
  • After the phone restarts go through Plan A again.  If plan A doesn't work, try plan B.  If plan B doesn't work a second time it could mean that either your Fitbit's battery is dead or your Fitbit is more than 100 feet away from you. 

Check out our FAQ page for more information.